Refund policy

We want you to be satisfied with your purchase. Please review our refund and return policy below:  

- Eligibility for Refunds: Refunds are only accepted in cases where there is a manufacturing fault or defect in the product.  
- Non-Refundable Items: Customized and engraved pieces are non-refundable.  
- Size Confirmation: Please double-check your size before placing an order to avoid the hassle of replacements. Our team is available to assist you in selecting the right size before purchase.  
- Return Shipping: Customers are responsible for covering the cost of return shipping.  
- Processing Time: Refunds are processed within at least 7 business days once the returned item is received and inspected. 

Refunds are considered on a case-by-case basis. If you believe you have received a faulty product, please contact us immediately for support.